返金ポリシー
Q: What should I do if I receive a defective item?
A: If you find any damage, missing parts, or serious quality issues with the package, please contact us within 3 days of receiving it. We'll handle it promptly.
Q: Can I return or exchange items?
A: Due to hygiene and custom craftsmanship considerations, we don't accept returns/exchanges without valid reasons for wearable armor items. However, we can process replacements for decorative items with quality issues.
Q: Can I modify or cancel my order after placing it?
A: Once your order enters production or shipping, it can't be modified or canceled. Please double-check all details before submission.